What you can EXPECT from us

Review set up sheet, open file
Obtain Fees from Escrow and Title
Prepare Fee Sheet, review with Broker
Lock loan/Float as directed
Welcome call/email to Borrower, set the expectations
Prepare and issue initial broker and lender specific disclosures in compliance with TRID RESPA, DRE and/or HUD/VA regulations via Docusign
Run DU/LP after disclosures are sent out and sufficient file documentation is received. (DU/LP on Lenders site or Brokers DO)
Register loan with Lender
Order appraisal (or as directed by Broker) Review file, prepare list of additional items needed, and request from Borrower or as directed by Broker
Review all documentation received for submission to Lender
Review approval, request/obtain conditions from borrower, escrow title
Status call to borrower to ensure approval email received
Request, receive, review and submit all prior to doc/funding conditions
Follow-up, receive, review and submit all conditions for signoff
Order docs
Issue compliant final broker disclosures (as required)
Post close QC review to ensure compliance with the DRE, HUD or VA requirements
Send closed file to broker via email, dropbox
Review pipeline with Broker weekly

Ensuring the loan fits all lender guidelines prior to submission to processing
Ordering and reviewing initial credit report
Discussions with the borrower regarding the loan terms, Introducing Process CTC as your processors, instill the importance of getting the disclosures and needs list items back to us
Locks, re-locks and extensions (or as directed by Broker)
Provide processing with our completed Set Up Sheet, export PCF Point file, credit report, Borrower’s Authorization with credit card info, Appraisal contact (or as directed by Broker)
Prequalification of Borrower’s prior to sending to processing